Complaints Policy

At Adora, we take customer satisfaction seriously and strive to address any concerns promptly and fairly. If you have a complaint regarding our products, services, or website, we encourage you to submit it clearly and with relevant details so we can investigate and respond appropriately.

All complaints will be acknowledged and reviewed in a timely manner. Our goal is to resolve issues efficiently, provide solutions when possible, and continuously improve our products and services based on customer feedback. By submitting a complaint, you help us maintain the high standards of quality and care that define the Adora experience.